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About Us
  • • About Coinamatic
  • • Company History
  • • Mission Statement
  • • Childhood Cancer Canada
  • • Our Companies
  • • Associations
  • • News
  • • Careers
  • • Privacy Policy
  • • Terms & Conditions

Mission Statement

Our Vision

Coinamatic will be the dominant world-class organization passionately committed to improving the laundry operations of our clients and customers - every day!

Our Mission

Coinamatic will be the recognized leader in the innovation, development and delivery of customized residential, commercial and industrial laundry solutions and value-added services. Our strengths will be our commitment to service excellence, competitive value, and a doing-it-right attitude.

Relationships are won and kept because we serve customers and clients exceptionally well, are responsive to the market's needs, and are known as reliable, flexible, fair and honest. We must be a high performing team of engaged, motivated and accountable experts committed to excellence in the creation and delivery of uncompromising service and industry-leading operational support.

We will be results-oriented, with our performance measured by customer satisfaction, employee satisfaction, client retention, share of market, profitable growth, and shareholder value.

Coinamatic has been serving Canadians since 1946. Celebrating over 65 years in business, Coinamatic continues to be known as "Canada's Most Trusted Name in Apartment Services", representing service and payment reliability, a reputation for fidelity and financial stability. Coinamatic is the leading provider of outsourced vended laundry equipment and service to the multi-unit housing industry providing sustainable laundry solutions to over 15,000 customer locations in 525 communities across Canada, providing ultimate customer service with a 24/7 multilingual live voice call centre supported by a coast to coast national service team.

Coinamatic is a wholly owned subsidiary of WASH Multifamily Laundry Systems, the leading provider of outsourced laundry equipment and service in North America. Headquartered in El Segundo, California, WASH has 850 employees, 25 branch offices, 65,000 customer locations and an installed base of over 450,000 machines.

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