Request for Service

Our Multilingual Call Centre is available 24 hours a day, 7 days a week for all of your requirements including equipment service requests and customer refunds. Our Call Centre staff will be pleased to answer any questions you may have.

You can reach our Multilingual Call Centre at 1-800-561-1972 or you can email customerservice@coinamatic.com or servicealaclientele@coinamatic.com.

In the event of a fire or gas leak in the laundry room, please call 911.

Coinamatic is a privately owned Canadian company founded in 1946. Celebrating over 60 years in business, Coinamatic continues to be known as "Canada's Most Trusted Name in Apartment Services", representing service and payment reliability, a reputation for fidelity, and financial stability. Coinamatic's core business is the supply, service and management of vended laundry in multi-housing complexes. Coinamatic supplies coin and smart card-vended laundry services to nearly 15,000 multi-family residential buildings in 525 communities across Canada serving approximately 1.7 million residents. By far the largest company of its kind in Canada, Coinamatic is the only ISO 9001 certified route operator in North America.

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