Coinamatic | Apartment Laundry and Commercial Laundry Solutions

Refund Request

Our Multilingual Call Centre is available 24 hours a day, 7 days a week for all of your requirements including customer refunds. In order to process a refund, please be prepared to provide our Customer Service Representatives with the following information:

Name

Address

Apartment or Unit #

City

Postal Code

Telephone number

Information about the machine you were using and the nature of the problem

Coinamatic has been serving Canadians since 1946. Celebrating over 65 years in business, Coinamatic continues to be known as "Canada's Most Trusted Name in Apartment Services", representing service and payment reliability, a reputation for fidelity and financial stability. Coinamatic is the leading provider of outsourced vended laundry equipment and service to the multi-unit housing industry providing sustainable laundry solutions to over 15,000 customer locations in 525 communities across Canada, providing ultimate customer service with a 24/7 multilingual live voice call centre supported by a coast to coast national service team.

Coinamatic is a wholly owned subsidiary of WASH Multifamily Laundry Systems, the leading provider of outsourced laundry equipment and service in North America. Headquartered in El Segundo, California, WASH has 850 employees, 25 branch offices, 65,000 customer locations and an installed base of over 450,000 machines.