Legal and Privacy Policy

Your access to and continued use of ParkSmart at // (the "Site") constitutes your acceptance of and compliance with the following provisions. If you have not already done so, please take some time to familiarize yourself with these provisions. If you do not agree to these terms and conditions, you should immediately discontinue any use of the Site. Also note that these terms and conditions may change from time to time and it is your responsibility to check for such updates. The last revision date for these terms and conditions is set forth below.

Last revised: October 30, 2013

Reserved Rights and Grant of Limited License

  • Copyright © 2003 Owner. All rights reserved. Owner either owns the intellectual property rights, including copyright, or has acquired the necessary licenses, in the information, including all text, HTML code, multimedia clips, images, graphics, icons, Java code, and the selection and arrangement of the contents of the Site (collectively the "Information").
  • As a user of the Site, you are granted a limited license to use (display or print) short extracts of the Information for your own personal non-commercial use only, provided the Information is not modified and you shall be fully responsible for any consequences resulting from such use. Any other use of the Information is prohibited. None of the Information may be otherwise reproduced, republished or re-disseminated in any manner or form without the prior written consent of Owner.
  • Owner will take appropriate legal action to enforce its rights.

No Solicitation

  • No part of the Site should be taken to constitute an offer or solicitation to buy or sell products or services. Some products or services mentioned on the Site may only be available in certain areas or jurisdictions.
  • Any products or services mentioned on the Site are made available in accordance with local law and only where they may be lawfully offered for sale.

No Endorsement

  • The Site may contain links to other sites. These links are provided as references to help you identify and locate other Internet resources that may be of interest. These other sites were independently developed by parties other than Owner, and Owner does not assume responsibility for the accuracy or appropriateness of the information contained at such sites. In providing links to other sites, Owner is in no way acting as a publisher or disseminator of the material contained on those other sites and does not seek to control the content of, or maintain any type of editorial control over, such sites.
  • A link to another site should not be construed to mean that Owner is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyrighted symbol that may be reflected in the link or the description of the link to such other sites.
  • The mention of another party or its product or service on the Site should not be construed as an endorsement of that party or its product or service.

No Advice or Warranties

  • The Information on the Site including, but not limited to, newsletters, articles, opinions and views, is provided for educational or information purposes only. It is not intended to provide legal, accounting or tax advice and should not be relied upon in that respect. You should not act or rely on any information at the Site without seeking the advice of a professional.
  • Information provided on the Site is believed to be reliable when posted. However, Owner does not guarantee the quality, accuracy, completeness or timeliness of the information provided. Owner assumes no obligations to update the Information or advise on further developments concerning topics mentioned. Information contained on the site may contain typographical errors. Information provided may be changed without notice.
  • Access to this Site is provided on an "as is" basis. You should not assume that the Site will be error-free or that the Site will operate without interruption.
  • Owner disclaims all warranties, representations and conditions regarding use of the Site or the information provided, including all implied warranties or conditions of merchantability, fitness for a particular purpose, non-infringement, whether express or implied, or arising from a course of dealing, usage or trade practice.
  • Owner is not responsible for any content or information that you may find undesirable or objectionable.

No Liability

  • Owner is not responsible for any direct, indirect, special, incidental or consequential damage or any other damages whatsoever and howsoever caused, arising out of or in connection with the use of the Site or in reliance on the information available on the Site, including any loss of use, lost data, lost business profits, business interruption, personal injury, or any other pecuniary loss, whether the action is in contract, tort (including negligence) or other tortious action.
  • Owner disclaims any liability for unauthorized use or reproduction of any portion of the Site.


  • Certain words, phrases, names, designs or logos used on the Site may constitute trademarks, service marks or trade names of Owner or other entities. The display of any such marks or names on the Site does not imply that a license has been granted by Owner or other entities.

Confidentiality Warning

  • Absent the use of encryption, the Internet is not a secure medium and privacy cannot be ensured. Internet e-mail is vulnerable to interception and forging. The Owner will not be responsible for any damages you or any third party may suffer as a result of the transmission of confidential information that you make to Owner through the Internet, or that you expressly or implicitly authorize the Owner to make, or for any errors or any changes made to any transmitted information.

Computer Viruses

  • While every effort is made to ensure that all information provided at the Site does not contain computer viruses, you should take reasonable and appropriate precautions to scan for computer viruses and should ensure that you have a complete and current backup of the applicable items of information contained on your computer system. You should pay specific attention to some of the newer viruses that have been written to automatically execute when an infected word processing document is loaded into certain word processing programs.

Conformance with Law

  • You agree that your use of the Site shall not violate any applicable local, national or international law, including but not limited to any regulations having the force of law. Some jurisdictions may have restrictions on the use of the Internet by their residents.
  • You agree not to impersonate another person in your use of the Site or the sending of any e-mail to an address listed on the Site.

Choice of Law

  • The laws of the Province of Ontario and the laws of Canada applicable therein shall govern as to the interpretation, validity and effect of this agreement, notwithstanding any conflict of laws provisions or your domicile, residence of physical location. You hereby consent and submit to the non-exclusive of the courts of the Province of Ontario in any action or proceeding instituted or related to this agreement.


  • All information submitted to the Owner via the Site shall be deemed and remain the property of the Owner and the Owner shall be free to use, for any purpose, any ideas, concepts, know-how or other techniques contained in information provided to the Owner through the Site or sent through e-mail. Owner shall not be subject to any obligations of confidentiality regarding any such information submitted to it unless specifically agreed by the Owner or required by law.
  • You agree that any information submitted for inclusion at the Site does not infringe on the intellectual property or other rights of any third parties and you grant the Owner a right to provide access to the information from the Site. You warrant that any software submitted to the Owner shall be free of computer viruses.

Privacy Policy

ParkSmart Inc. and its affiliates (“ParkSmart”) respect your right to privacy, and take the steps to ensure that your right to privacy under the Personal Information and Protection of Electronic Documents Act (“PIPEDA”) is protected. Private personal information can be information such as your name, home address, telephone number, e-mail address and financial information (such as credit card information). You may provide us with your Personal Information when you: contact us to discuss the payment of municipal parking tickets, pay and display machine parking charges or monthly parking permits by credit card or cheque. The purpose of this Privacy Policy is to inform you about why we collect Personal Information, and to provide you with contact information should you have any questions or concerns about our Personal Information protection practices.

Why does ParkSmart collect Personal Information?

ParkSmart may collect, use, and disclose your Personal Information to third parties to carry out the activities described below:

  • Credit card, cheque payments for parking privilege fees and parking ticket payments;
  • Responding to your requests for service regarding payment transactions;
  • Providing you with information regarding your SmartCity® smart card, our pay and display parking equipment, or providing you with a replacement SmartCity® smart card where necessary or the transactions related to the use of your SmartCity® smart card;
  • Completing service transactions with you related to issuance and payment of monthly parking permits and payments for these permits.

Limiting our use and disclosure of your Personal Information

By choosing to provide your Personal Information to ParkSmart, you are consenting to its continued use and disclosure in accordance with the principles outlined in this Privacy Policy. If you prefer that we do not use or disclose your Personal Information for any or all of these purposes, you may notify us of your wishes at any time, subject to any legal or contractual restrictions and requirements, by contacting us as indicated below. A notification that we not use or disclose your Personal Information for particular purposes may affect our ability to provide you with the products and services described above.

Personal Client Information Security

As part of ParkSmart’s privacy policy related to customer information for credit/debit/cheque information we receive and driver’s license information we obtain we limit access to this Personal Information about you to our specific employees who need to know the information to provide the products and services to you. We maintain physical, electronic and procedural safeguards on this type of Personal Information.

Our disclosure of your Personal Information to Third Parties

ParkSmart does not sell, trade in, barter or exchange for consideration any Personal Information it has obtained. ParkSmart will only provide Personal Information to third parties if such Personal Information is used solely for the purposes of providing services to ParkSmart which enable it to provide products and services to you.

How to contact us about your Personal Information

If you wish to withdraw or change your consent to our use and disclosure of your Personal Information, if you wish to review your Personal Information, if you would like to contact us with a complaint regarding our use or disclosure of your Personal Information, or if you would like additional information regarding the privacy practices of ParkSmart, please contact our Privacy Officer at 1-800-361-2646 and ask for the Privacy Officer.